Utilities and Sanitation

Utilities Customer Service

205-763-7777
Option 1

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Utilities

Utilities

The City owns and operates the water and waste-water system in Lincoln. The water metering system is the most modern of any utilizing a cellular connection. Every citizen with a smart phone is able to view their usage down to the hour and gallon. This system allows the City to actually be alerted to any customer who has a leak and also sends an alert to the customer. Thus no surprise water bill at the end of the month. The City utilizes two deep wells with a high water quality that does not require treatment. The system is capable of providing up to 2,000 gallons per minute. The system reaches across the north end of the county almost touching each of the adjoining counties. In addition to the capacity of the wells the City system is interconnected with two connections to the City of Oxford, two to the City of Talladega and one to Talladega County. In prior emergencies the City has provided water to the City of Talladega and Talladega County residents; and those systems have also provided water to our city.

New Accounts/Account Changes

New Accounts/Account Changes

To open a new account or make changes, please call or visit the City Hall in person.

There is a form to complete for water, sewer, and sanitation services.

For new service, a service order may be required to determine if the water service line is on the same side of the road as the requested location. Same day service may be available depending on the service location and current work requests.

Sanitation

Sanitation

Sanitation services within Lincoln are provided by the City and are mandatory for each household. 

Garbage service is collected once weekly. The City provides a large 95-gallon container. A second container is available upon request for an additional charge. Back door/yard service may be available under specific conditions.

The City offers free limb and brush pickup service one day per month to all residents within city limits. 

 

Brush Truck Map

Garbage Truck Map

Contact Sanitation Contact the Sanitation Department at 205-763-7777 ext. 4014, or fill out the form below:

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