Water & Sewer


Office opens at 8am and Closes at 5pm (Monday thru Friday)

To establish service, inquire about or pay your water bill over the phone, CALL:

Lincoln Utility Payment Center
150 Magnolia St
Lincoln, Al.  35096
(205) 763-7777 (press 1, 4, 2)

           Or dial directly:

Utility Clerks:
Chief Water Clerk:
Cindy Allred     205-763-4011

To report problems at your home or business after hours:

CALL: 205-763-0234 

Lincoln Water and Sewer Service Center
161 Industrial Speedway Dr.
Lincoln, AL.  35096
(205) 763-0234

Chief Water Operator
Danny Groce
Office Manager
Tirra Seals

2021 Annual Drinking Water Quality Report

2019 Annual Drinking Water Quality Report

2018 Annual Drinking Water Quality Report

2017 Annual Drinking Water Quality Report

2016 Annual Drinking Water Quality Report

2015 Annual Drinking Water Quality Report

2014 Annual Drinking Water Quality Report

The water department has been growing. From a small system with only a 50,000 gallon water storage tank the city now has 4 water storage tanks with approximately 3,300,000 gallons storage capacity. The city provides over a million gallons of water a day to more than 3,000 customers throughout the city. The city built its first wastewater treatment system in the 1980ís, and with the arrival of Honda a new modern wastewater system that treats over a million gallons of wastewater daily.

The wastewater treatment plant is a modern plant. The system utilizes ultraviolet light for disinfection which provides protection of the environment.  As technology improves the facility will search for ways to reuse the bi-products such as, bio-solids, grease, used oil, and other resources to improve the process and decrease energy costs. The reuse of bio-solids is potentially the best option to be the quickest cost savings. Recycling of wastewater bi-products is in its infancy and not cost effective at this time but the future looks very bright.

The water system implemented a new radio read meter system in 2007. All meters in the system should be replaced by October of 2017.  The radio read meters provide a more accurate and cost effective means of obtaining the meter readings.

The system was designed to provide maximum service to our customers. The backbone of the system consists of twelve inch piping which forms a complete loop around a substantial portion of the city. Deep wells and interconnection to adjacent water systems provide safe and reliable water sources for the community.